Q+A

Look familiar? Linen + Loot may have a new name, but we are certainly not new to the game!

Linen + Loot is a sister company of local planning firm, Bliss Events. We have opted to separate our services (Coordination and Design) to give clients and our community the best experiences and access to our loot. We look forward to collaborating with you to make the most incredible events this town has seen!

We offer a wide variety of services. Check out our Complete Pricing + Services Guide to see all we have to offer!

Pricing

Here is a link to our guide that provides a description of services and pricing!

Linen + Loot: Complete Pricing + Services Guide

This is a percentage-based fee that covers the labor required to prep, pull, and maintain the items rented for our Will-Call orders. Once our loot is set out into the world, we cannot manage how items are handled or repackaged while in a client’s care. This fee helps offset the inevitable maintenance and replacement costs of our carefully curated inventory.

Simply put, yes. Upon submitting your Wishlist, you have a two-week window to make changes before a non-refundable, 50% deposit is required to secure your items. Adjustments can be made after the deposit is paid, so long as the total remains above our order minimum.

This depends on what type of order you have placed! For Will-Call orders, full payment is required before pickup. For full service events, once you’ve finalized your wishlist and submitted the 50% deposit, the remainder of the invoice is billed on the first business day following your event, with payment due within one week.

Delivery

No problem! You can pick up your own items via a Will-Call order. Will-Call rentals are for 4 days, with pickups and returns scheduled by appointment at our warehouse on Thursdays and Mondays. Most weekend event clients pick up on Thursday and return on Monday, while weekday events pick up on Monday and return on Thursday. Because the rest of the week is reserved for delivery and full-service events, we cannot accommodate pickups or returns on other days. Note that Will-Call orders incur a Wear and Tear fee (see our Pricing Q+A).

We love to travel! Our ability to drop + go and/or set up + tear down items for your event depends on the distance required and our availability on your date. Outside of the Treasure Valley, we bill based on 1) time to travel (overnight stay may be required) and 2) mileage for our vehicles. When you submit your Wishlist, include the destination and we can quote estimated travel pricing.

Drop + Go means once those items have been unloaded from our vehicle(s) and placed in the agreed upon location, our team is off to the next event. We return when your event has concluded to pick up items, which the client will have grouped and placed in the same drop off location and in the same packaging provided.

Set Up + Tear-Down means we will deliver and set your Loot in the designated places based on the design plan, leaving your event picture perfect and guest-ready. When the event is over, we come back and remove all of our items. Yep, it’s pretty dreamy!

Items

Absolutely! We understand the internet isn’t the same as seeing and touching items in person! If you are interested in checking out certain colors, materials or a specific item to confirm it’s just right for your event, we are happy to pull those items and schedule a walkthrough appointment for you! To maximize everyone’s time and to familiarize yourself with our items, Linen + Loot always recommends beginning with a Wishlist; upon submitting, request an on-site consultation with one of our fabulous designers!

We know accidents happen! For minor, fixable damage, we do our best to handle the repairs in-house (though a repair fee may apply depending on the scale). If our team determines an item is damaged beyond repair and needs to be replaced, we will bill you for the retail replacement cost and any associated shipping. Please don’t worry—this is highly uncommon and is the exception, not the rule!

We love this question because the answer often equals SHOPPING! Linen + Loot is happy to source new items that we would like to add to our inventory. Show us inspo and we’re happy to quote the cost of new décor, or advise you on alternative items that fit the aesthetic and are already a part of our collection you might have missed, or help you source something from another great company.

GIVING BACK


The Linen + Loot team has a deep-rooted passion for the Treasure Valley community, and we would love to donate our services to support all causes; however, we have a limited yearly donation budget. If you are a non-profit entity and would like to be considered for our donation program, please email us at hello@linenandloot.com

Thank you for the work your organization does to improve our community!  

Meet the team




Arrenvy

General Manager

Teresa

Creative Director

Lindsey

Lead Designer

Lynae

Event Designer

Rylee

Rentals Associate

Miki

Warehouse Guru

Jom

Data Master

Join the team




One of the keys to our success is we hire individuals who share our commitment to excellence. We are always on the lookout for strong candidates to fill current and future roles in the company.

If you have the drive, experience, and the right skills to join our team, we want to meet you! If there are no open positions currently available, you may submit a resume that we will keep on file for future openings.

Email Resume + Cover Letter:

hello@linenandloot.com

LINEN + LOOT IS CURRENTLY HIRING!

Crew positions are currently available for hire. Exceptional pay for hard work! Seeking reliable and dedicated professionals, willing to work an after hours schedule (events happen on evenings, weekends, and holidays!). Must be professional, positive, and a team player. We promise you’ll never have so much fun working this hard!